Become a supplier
For applications to be considered, prospective Shoprite suppliers need to adhere to our qualifying criteria. Please select your supplier area below to find out more about our supplier requirements, and to proceed with the application process.
The General Merchandise category is for all suppliers, small to large, who specialise in the supply and/or production of non-grocery items. Applications are open for businesses operating on a regional or national scale.
General merchandise refers to non-perishable items such as small and large appliances, pesticides, lightbulbs and plugs, toys, stationery, and more. We stock a selected range of these items at Group stores.
If you’re interested in becoming a supplier to the Group, please read through our supplier checklist and requirements below:
All legal and statutory requirements must be adhered to for the applicable country where your products will be sold.
Shoprite believes in proudly supporting manufacturers of general merchandise local to the countries we trade in.
The acceptance of products will be subject to a range of product-specific safety tests, especially for sensitive products. Where applicable, a local Bureau of Standards certificate could be required. The relevant buyer will provide you with more information depending on the product being supplied.
To apply, you’ll need to:
Imported general merchandise from a non-local manufacturer:
The acceptance of products will be subject to the relevant regulators’ approval and global standards where required before any orders will be placed. On shipment we strictly require proof of shipment Quality Checks (QCs).
Furthermore, you’ll also need to:
All prospective suppliers need to adhere to international conventions (SOLAS, MARPOL, National Traffic Acts, etc.) pertaining to hazardous goods.
Should you be enlisted as a supplier, take note that you also need or have to comply with the following:
To enlist as a supplier, please ensure that:
If your product is accepted by our buying team, you will receive the necessary application forms and a list of statutory documentation to return to us.
Suppliers will be required to sign our Supplier Trading Agreement, Standard Terms and Conditions of Supply, Supplier Code of Conduct and submit all supporting documents to the relevant buyer. At this point, the supplier will require:
New suppliers will receive a copy of the Shoprite Trade Creditor Guidelines to ensure that they know how to transact with us and to use our Business to Business (B2B) Supplier Portal.
The relevant buyer will inform you if your application was successful. If your application is approved, you will receive a supplier number which you can use to register on the Business to Business (B2B) Supplier Portal. You will only be able to register once a supplier number has been allocated to you.
You are welcome to contact us should you require any further information or clarity.
Submission of B-BBEE status/certificate information
All suppliers approved to trade with the Shoprite Group are required to provide us with their B-BBEE status/certificate. Please note that this information must be provided even if you are currently not B-BBEE compliant.
We have adopted an online capturing system via our Business to Business (B2B) Supplier Portal that must be completed on an annual basis. Suppliers are required to complete a form and upload their B-BBEE certificate or affidavit*.
*Businesses that qualify as Exempted Micro Enterprises (EME’s) or Black Owned Qualifying Small Enterprises (QSE’s) in terms of the B-BBEE Act are not required to present a B-BBEE certificate. These businesses must complete an affidavit, signed by a Commissioner of Oaths, and upload it to the B2B Supplier Portal instead of the B-BBEE certificate.
Freshmark is the Group’s fruit and vegetable procurement and distribution arm. If you are interested in supplying fresh fruit and vegetables to Group stores, you’ll supply to Freshmark.
Freshmark has a stringent quality assurance programme in place, built around produce quality standards and food safety. These important principles are enforced in all distribution centres, as well as production facilities.
If you’re interested in supplying to Freshmark, please proceed with your application by clicking below. A buyer will be in touch to let you know whether your application is successful, and will provide further onboarding details.