Shoprite Holdings | Become a supplier

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For applications to be considered, prospective Shoprite suppliers need to adhere to our qualifying criteria. Please select your supplier area below to find out more about our supplier requirements, and to proceed with the application process.

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Become an edible, non-edible groceries and fresh foods supplier

Our Edible, Non-Edible Groceries and Fresh Foods category is for all suppliers, micro to large, supplying any kind of everyday groceries. Applications are open for businesses operating on a regional or national scale.

Edible groceries include products such as tinned goods, preserves, and more, whereas non-edible groceries refer to items like cleaning products, toiletries, etc. Fresh foods include meat products, baked goods, and more.

If you’re interested in becoming a supplier to the Group, please read through our supplier checklist and requirements below:

Supplier Checklist and Requirements:

QUALITY ASSURANCE AND FOOD SAFETY

All legal and statutory requirements must be adhered to for the applicable country where your products will be sold.

To apply, you’ll need to:

Refer to the South African National Standard 10049 and/or CODEX with regards to management of food hygiene and safety as a guideline.
Comply with Shoprite’s mandatory minimum food safety requirements, including an audit report(s) and/or certificate(s). Suppliers who do not have a food safety audit report or certificate shall undergo an audit/assessment by an independent third party auditing or certification body. This is applicable to manufacturing and processing sites, storage, warehouses and distribution sites and vehicles, and applies to foodstuffs, abattoirs, liquor and alcoholic beverages, farms (packing and processing areas) and pet foods. A list of approved audit service providers can be viewed here.

To supply to us in South Africa, the following is required:

Certificate of Acceptability for food premises as is required by the Foodstuffs Cosmetics and Disinfectant Act (Act 54 of 1972) Regulation 962.
Comply with legal and industry related regulations under the National Regulator for Compulsory Specifications, Department of Health, Department of Agriculture, Forestry and Fisheries, and Department of Trade and Industry.
Registered businesses shall have necessary licences and permits.
Refer to the South African National Standard 10049 and/or CODEX with regards to management of food hygiene and safety.
Facilities that want to export products from South Africa will have a relevant, approved establishment certificate(s).

All food products should comply with the following standards:

Foodstuffs Cosmetics and Disinfectant Act (Act 54 of 1972)
Agricultural Products Standards Act (Act 119 of 1990)
Compulsory Standards (as per the Department of Trade and Industry)
Alternative recognised International Standard(s) and/or African Trade Community Standard(s)

All prospective suppliers need to adhere to international conventions (SOLAS, MARPOL, National Traffic Acts, etc.) pertaining to hazardous goods.

TAKE NOTE

Should you be enlisted as a supplier, take note that you also need or have to comply with the following:

To enlist as a supplier, please ensure that:

You meet all the quality assurance and food safety requirements.
All products and packaging are properly bar-coded according to GS1 standards.
You’re registered on GS1 South Africa.
You use the online Shoprite Supplier Portal to receive orders. You will only receive a supplier number to register on the Business to Business (B2B) Supplier Portal if your supplier application is approved. The relevant buyer will be in touch.
Your product packaging meets the requirements of local authorities. Our buying team will schedule your product packaging artwork approval appointment and the relevant information will be reviewed for regulatory compliance.

If your product is accepted by our buying team, you will receive the necessary application forms and a list of mandatory documentation to return to us.

Trading Agreement

Suppliers will be required to sign our Supplier Trading Agreement, Standard Terms and Conditions of Supply, Supplier Code of Conduct and submit all supporting documents to the relevant buyer. At this point, the supplier will require:

Legal entity registration certificate
Proof of banking details (not older than 3 months)
Copy of a tax invoice
VAT certificate (if applicable)
Food safety confirmation (if applicable)

New suppliers will receive a copy of the Shoprite Trade Creditor Guidelines to ensure that they know how to transact with us and to use our Business to Business (B2B) Supplier Portal.

Supplier Confirmation

The relevant buyer will inform you if your application was successful. If your application is approved, you will receive a supplier number which you will use to register on the Business to Business (B2B) Supplier Portal. You will only be able to register on the portal once a supplier number has been allocated to you.

You are welcome to contact us should you require any further information or clarity.

Submission of B-BBEE status/certificate information

All suppliers approved to trade with the Shoprite Group are required to provide us with their B-BBEE status/certificate. Please note that this information must be provided even if you are currently not B-BBEE compliant.

We have adopted an online capturing system via our Business to Business (B2B) Supplier Portal that must be completed on an annual basis. Suppliers are required to complete a form and upload their B-BBEE certificate or affidavit*.

*Businesses that qualify as Exempted Micro Enterprises (EME’s) or Black Owned Qualifying Small Enterprises (QSE’s) in terms of the B-BBEE Act are not required to present a B-BBEE certificate. These businesses must complete an affidavit, signed by a Commissioner of Oaths, and upload it to the B2B Supplier Portal instead of the B-BBEE certificate.

PROCEED TO APPLY

Become a general merchandise supplier

The General Merchandise category is for all suppliers, small to large, who specialise in the supply and/or production of non-grocery items. Applications are open for businesses operating on a regional or national scale.

General merchandise refers to non-perishable items such as small and large appliances, pesticides, lightbulbs and plugs, toys, stationery, and more. We stock a selected range of these items at Group stores.

If you’re interested in becoming a supplier to the Group, please read through our supplier checklist and requirements below:

Supplier Checklist and Requirements:

QUALITY ASSURANCE

All legal and statutory requirements must be adhered to for the applicable country where your products will be sold.

Shoprite believes in proudly supporting manufacturers of general merchandise local to the countries we trade in.

The acceptance of products will be subject to a range of product-specific safety tests, especially for sensitive products. Where applicable, a local Bureau of Standards certificate could be required. The relevant buyer will provide you with more information depending on the product being supplied.

To apply, you’ll need to:

A registered business with the necessary licences and permits.
An approved establishment certificate for your facility, if your products will be exported.
e-mark: If you are registered according to the European Union Directive 76/211/EEC (amended by 2007/45/EC) you need to provide us with proof of registration and your certificate for using the e-mark.
To comply with any additional legal and industry related regulations.
To take into account and adhere to relevant traffic laws of the local country pertaining to hazardous goods.

Imported general merchandise from a non-local manufacturer:

The acceptance of products will be subject to the relevant regulators’ approval and global standards where required before any orders will be placed. On shipment we strictly require proof of shipment Quality Checks (QCs).

Furthermore, you’ll also need to:

Adhere to the local certification requirements specific to each country.
e-mark: If you are registered according to the European Union Directive 76/211/EEC (amended by 2007/45/EC), you need to provide proof of registration and your certificate for using the e-mark.
Adhere to import/direct shipment requirements.
Comply to any other compliance, regulatory or quality requirements indicated for specific products.

All prospective suppliers need to adhere to international conventions (SOLAS, MARPOL, National Traffic Acts, etc.) pertaining to hazardous goods.

TAKE NOTE

Should you be enlisted as a supplier, take note that you also need or have to comply with the following:

To enlist as a supplier, please ensure that:

All products and packaging are properly bar-coded according to GS1 standards.
You are registered on GS1 South Africa.
You use the online Shoprite Supplier Portal to receive orders. You will only receive a supplier number to register on the Business to Business (B2B) Supplier Portal if your supplier application is approved. The relevant buyer will be in touch.
Your product packaging meets the requirements of local authorities. Our buying team will schedule your product packaging artwork approval appointment and the relevant information will be reviewed for regulatory compliance.

If your product is accepted by our buying team, you will receive the necessary application forms and a list of statutory documentation to return to us.

Trading Agreement

Suppliers will be required to sign our Supplier Trading Agreement, Standard Terms and Conditions of Supply, Supplier Code of Conduct and submit all supporting documents to the relevant buyer. At this point, the supplier will require:

Legal entity registration certificate
Proof of banking details (not older than 3 months)
Copy of a tax invoice
VAT certificate (if applicable)

New suppliers will receive a copy of the Shoprite Trade Creditor Guidelines to ensure that they know how to transact with us and to use our Business to Business (B2B) Supplier Portal.

Supplier Confirmation

The relevant buyer will inform you if your application was successful. If your application is approved, you will receive a supplier number which you can use to register on the Business to Business (B2B) Supplier Portal. You will only be able to register once a supplier number has been allocated to you.

You are welcome to contact us should you require any further information or clarity.

Submission of B-BBEE status/certificate information

All suppliers approved to trade with the Shoprite Group are required to provide us with their B-BBEE status/certificate. Please note that this information must be provided even if you are currently not B-BBEE compliant.

We have adopted an online capturing system via our Business to Business (B2B) Supplier Portal that must be completed on an annual basis. Suppliers are required to complete a form and upload their B-BBEE certificate or affidavit*.

*Businesses that qualify as Exempted Micro Enterprises (EME’s) or Black Owned Qualifying Small Enterprises (QSE’s) in terms of the B-BBEE Act are not required to present a B-BBEE certificate. These businesses must complete an affidavit, signed by a Commissioner of Oaths, and upload it to the B2B Supplier Portal instead of the B-BBEE certificate.

PROCEED TO APPLY

Become a Freshmark supplier

Freshmark is the Group’s fruit and vegetable procurement and distribution arm. If you are interested in supplying fresh fruit and vegetables to Group stores, you’ll supply to Freshmark.

Freshmark has a stringent quality assurance programme in place, built around produce quality standards and food safety. These important principles are enforced in all distribution centres, as well as production facilities.

If you’re interested in supplying to Freshmark, please proceed with your application by clicking below. A buyer will be in touch to let you know whether your application is successful, and will provide further onboarding details.

PROCEED TO APPLY