The Group offers a variety of innovative financial services products to its customers, making it easier and more convenient to transact.
Overview
Shoprite’s financial services are driven by customer affordability and are on par, if not better, than global competitors, offering customers various transaction choices and affordable rates for banking services.
The Group uses its technology infrastructure and strategic partnerships with industry leaders to offer convenient financial products and services to its customers.
The Group has a Money Market counter or service in all Shoprite, Checkers, Usave, House & Home and OK Furniture stores and and in various franchise stores. In addition to the convenient services offered, customers save on bank charges when making withdrawals at our stores
Money Market
We are constantly improving our Money Market offering and Money Market kiosks are conveniently situated in our supermarkets providing a one-stop service to our customers. Money Market services include money transfers, buying lotto tickets, paying municipal bills, topping up data, airtime or electricity, purchasing gift cards or saving stamps, buying bus tickets, taking out insurance, and even getting a credit report.
Our award-winning Money Market account and app: We are putting the convenience of our Money Market account into consumers’ pockets by providing access beyond our store network. Our Money Market accounts, backed by Grindrod Bank, are:
- free from transaction fees except for a flat R5 fee when cash is withdrawn;
- available on USSD, WhatsApp and the Shoprite app with in-store or online support;
- linked to the Xtra Savings rewards programme; and
- available to foreign customers, who can purchase goods in our stores using the Money Market Account voucher wallet.
Xtra Savings rewards programme
The Xtra Savings rewards programme boasts more than 27.8 million members (FY2023) across Shoprite and Checkers supermarkets and gives back discounts worth billions of rands to customers annually.
After successfully launching Checkers Xtra Savings in 2020, the Group rolled out the Shoprite Xtra Savings programme in 2021, and in an African retail first launched its monthly subscription offering, Xtra Savings Plus, combining the best of the Xtra Savings rewards programme with Sixty60’s effortless convenience.
Xtra Savings gives customers instant savings on groceries, airtime deals, free monthly funeral grocery cover and more. The deep data gathered through the rewards programme enables a better understanding of members’ behaviours to tailor deals, communication and channels based on what customers need and want.
Shoprite Send
CredX
The CredX finance product, which is often cheaper than bank financing, is available to all of the Group’s suppliers - especially SMMEs, for whom cash flow constraints and access to affordable funding are significant business growth obstacles in South Africa. CredX enables suppliers to obtain crucial working capital funding at the lowest industry rates.
