National Consumer Tribunal Finding on OK Furniture

 

6 September 2017

In a statement today the Shoprite Group acknowledged that the National Consumer Tribunal found that one of its subsidiaries extended credit to some of its customers to buy goods from its OK Furniture stores too easily.  

This matter relates to credit agreements concluded in June 2013 and June 2014 with nine consumers from amongst thousands. In all these cases the credit extended was settled in full by the customers concerned. ​

The National Credit Act is a complex piece of legislation, as acknowledged by the Tribunal. The credit granting offices adhere to strict measures and are satisfied that the current process serves the best interests of its customers and is in compliance with legislation.