Become a Supplier: Edible, Non-Edible Groceries and Fresh Foods


1. Quality Assurance & Food Safety

Shoprite Checkers food safety requirements for applying to become a supplier:

All legal and statutory requirements shall be adhered to and applicable to the country in which their product are destined to be sold in; i.e. South Africa, Angola, Botswana, Ghana, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia, Nigeria, Eswatini (previously Swaziland), Uganda, Zambia and the Democratic Republic of the Congo.

The following is required:

  1. Refer to the South African National Standard and/or CODEX with regards to management of food hygiene and safety as a guideline.
  2. Suppliers will need to comply with Shoprite’s mandatory minimum food safety requirements, including audit certificate(s)
  3. Suppliers, who do not have a food safety audit report or certificate, shall undergo an audit / assessment by an independent third party auditing or certification body.
  4. This is applicable to manufacturing and processing sites, storage, warehouses and distribution sites and vehicles and applies to foodstuffs, abattoirs, liquor and alcoholic beverages, farms (packing and processing area) and pet foods.
  5. List of approved audit service providers can be viewed here.

To supply us in South Africa, the following is required:

  1. Certificate of Acceptability for food premises as is required by the Foodstuffs Cosmetics and Disinfectant Act (Act 54 of 1972) Regulation 962
  2. Comply with Legal and industry related regulations under the National Regulator for Compulsory Specifications, Department of Health, Department of Agriculture, Forestry and Fisheries; and Department of Trade and Industry.
  3. Registered businesses shall have necessary licences and permits
  4. Refer to the South African National Standard 10049 and/or CODEX with regards to management of food hygiene and safety.
  5. Facilities that want to export products from South Africa shall have a relevant approved establishment certificate.

All Shoprite Checkers food products shall comply with the following:

  1. Foodstuffs Cosmetics and Disinfectant Act (Act 54 of 1972)
  2. Agricultural Products Standards Act (Act 119 of 1990)
  3. Compulsory Standards (all as per Department of Trade and Industry)
  4. Alternative recognised International Standard(s) and/or African Trade Community Standard(s)

All prospective suppliers need to adhere to international conventions (SOLAS, MARPOL, National Traffic Acts, etc) pertaining to hazardous goods.  

2. Contact our buying team

If you meet all the above requirements, please contact us to set up an interview (personal or telephonic) with one of our experienced buyers (food safety approval does not guarantee supplier registration):


3. To enlist as a supplier, please note:

  1. You must meet all the quality assurance and food safety requirements
  2. All products and packaging must be properly bar-coded according to GS1 standards
  3. You must register on GS1 South Africa
  4. You must use the online Shoprite Supplier Portal to receive orders.
  5. The buyer will schedule your product packaging artwork approval appointment.  The relevant information will be reviewed by our buying department for regulatory compliance; all products have to meet the requirements of local standards authorities.

If your product / service is accepted by our buying department, you will receive the necessary application forms and list of mandatory documentation to return to us.   

4. Trading Agreement

Suppliers will be required to sign our Supplier Trading Agreement, Standard Terms and Conditions of Supply and submit all supporting documents to the relevant buyer.  At this point, the supplier will require:   

  1. Legal entity registration certificate
  2. Cancelled cheque
  3. Copy of a tax invoice
  4. VAT certificate (if applicable)
  5. Receive a copy of the Trade Creditors Guideline
  6. Food safety confirmation

New suppliers will receive a copy of the Shoprite Trade Creditor Guidelines to ensure that they know how to transact with us and to use the Business to Business (B2B) Supplier Portal.   

5. Supplier Confirmation

The relevant buyer will inform you if the application to become a supplier was successful.  If your application has been approved, you will receive a supplier number which you use to register on the Business to Business (B2B) Supplier Portal.  You will only be able to register on the portal once you have been allocated a supplier number.  

You are welcome to contact us should you require any further information or clarity.

6. Submission of B-BBEE status/certificate information

It is a requirement that all suppliers, approved to trade with the Shoprite Group, provide us with their B-BBEE status/certificate. Please note that this information must be provided even if you are currently not B-BBEE compliant.

We have adopted an online capturing system via our Business to Business (B2B) Supplier Portal that must be completed on an annual basis. Suppliers are required to complete a form and upload their B-BBEE certificate or affidavit*.

* For businesses that qualify as Exempted Micro Enterprises (EME’s) or Black Owned Qualifying Small Enterprises (QSE’s) in terms of the B-BBEE act, are not required to present a B-BBEE certificate. These businesses must complete an Affidavit, signed by a Commissioner of Oaths, and upload to the B2B/Supplier Portal it instead of the B-BBEE certificate.